Employability skills Communication ITI MCQ Objective questions and answers for Final exams Preparation. All Question Collected From Bharat S...
Employability skills Communication ITI MCQ Objective questions and answers for Final exams Preparation. All Question Collected From Bharat Skills Question Bank and NIMI APP Quiz/Mock Test.
Communication skills MCQ for ITI students
1. Communication that involves exchanging information
without use of words is called _____
A) verbal communication
B) pictorial
communication
C) written communication
D) non
verbal communication
Ans : D
2. Dedication to a particular work is called_________
A) confidence
B) commitment
C) Intelligence
D) integrity
Ans : B
3. Expansions of SMS is___________
A) Simple Message Service
B) Short Mail Service
C) Simple Memo Service
D) Short Message
Service
Ans : D
4. For “SMART” Goal, S stands for_________
A) social
B) scientific
C) specific
D) strength
Ans : C
5. Gesture “biting nails” shows __________
A) boredom
B) insecurity
C) confidence
D) defensiveness
Ans : B
6. Gesture “Brisk & erect walking” shows
A) boredom
B) defensiveness
C) confidence
D) insecurity
Ans : C
7. Goals are categorized as ______________
A) good and bad
B) inner and outer
C) intrinsic and extrinsic
D) short-term and
long-term
Ans : D
8. Goals are classified as_________
A) big and small goal
B) long
term and short-term goal
C) important and not important goal
D) intrinsic and extrinsic goal
Ans : B
9. In face to face communication, body language accounts for
___________
A) 7%
B) 38%
C) 55%
D) 100%
Ans : C
10. Intrinsic motivation is……
A) short lived
B) long lasting
C) for money or reward
D) to gain social
acceptance
Ans : B
11. Listening to Railway or Flight announcement, teacher’s
lecture comes under_ __________
A) critical listening
B) appreciative listening
C) therapeutic listening
D) comprehensive
listening
Ans : D
12. Listening to songs only to derive pleasure comes under
_________
A) critical listening
B) therapeutic listening
C) appreciative listening
D) comprehensive
listening
Ans : C
13. Motivation is categories into __________
A) intrinsic and extrinsic
B) good and bad
C) inner and outer
D) high and low
Ans : A
14. Noise, physical discomfort of hotness or coldness comes
under _________
A) culture barrier
B) language barrier
C) perception barrier
D) environment barrier
Ans : D
15. Rise and fall of pitch of voice is called__________
A) vowel
B) intonation
C) consonant
D) pronunciation
Ans : B
16. The study of right and wrong in human endeavours is
called __________
A) motivation
B) self-awareness
C) ethics
D) goal
Ans : C
17. What is a drawback of role playing?
A) Builds confidence
B) Develops
listening skills
C) Doesn’t provide real situation
D) Develop
creative problem solving
Ans : C
18. What should come next after “selecting the solution” in
problem solving process?
A) Look for alternate
B) Root
cause analysis
C) Identify the problem
D) Implement
the solution
Ans : D
19. Which factor helps to motivate people?
A) Lack of focus
B) Lack of confidence
C) Lack of direction
D) Lack of nervousness
Ans : D
20. Which one is 3P’s of public speaking?
A) Possess, present, practice
B) Prepare, Practice, perform
C) Publish, pleasant, perfect
D) Perfection, Performance, painstaking
Ans : B
21. Which one is a “Do’s” for interview etiquette?
A) Nervousness
B) Informal dress
C) Clam approach
D) Excessive gesture
Ans : C
22. Which one is a “don’t” in interview etiquette?
A) Be confident
B) Dress appropriately
C) Proper eye contact
D) Lie about your
abilities to get job
Ans : D
23. Which one is a barrier to speaking?
A) Poor listening
B) Lack of time
C) Nervousness
D) Reluctant to read
Ans : C
24. Which one is a Do’s in interview etiquette?
A) Dress too casually
B) Lie
about abilities to get job
C) Be confident
D) Too
excessive in gesture
Ans : C
25. Which one is a good communication?
A) Message is clear and direct
B) Message is ambiguous
C) Sender attacks receiver
D) Receiver doesn’t listen to sender
Ans : A
26. Which one is an email etiquette?
A) Keep email short
B) Send virus infected mail
C) Forward false messages
D) Use
all caps or small letter in email
Ans : A
27. Which one is considered to be a good communication?
A) Message is ambiguous
B) Sender
is positive towards receiver
C) Receiver doesn’t listen to sender
D) Sender attacks receiver
Ans : B
28. Which one is considered to be a poor communication?
A) Message is ambiguous
B) Message is clear and direct
C) Receiver is open to listen
D) Sender is positive towards receiver
Ans : A
29. Which one is NOT a benefit of oral communication?
A) It is quick
B) It is for record
C) It is direct
D) Feedback is immediate
Ans : B
30. Which one is NOT a part of Triple ‘A” listening?
A) Anxiety
B) Attitude
C) Attention
D) Adjustment
Ans : A
31. Which one is NOT an article?
A) a
B) an
C) in
D) the
Ans : C
32. Which one is NOT an element of 3P’s of public speaking?
A) Prepare
B) Practice
C) Posses
D) Perform
Ans : C
33. Which one is NOT an essential characteristic to achieve
success?
A) Commitment
B) Integrity
C) Confidence
D) Unethical work
Ans : D
34. Which one is NOT the outcome of positive attitude?
A) enthusiasm
B) creativity
C) boredom
D) problem solving attitude
Ans : C
35. Which one is the latest and effective means of modern
communication?
A) Fax
B) Postal mail
C) Electronic mail
D) Message through TV
Ans : C