Employability skills English literacy MCQ PDF ITI 2nd year Employment skills ITI semester 2 English literacy MCQ NIMI New Question Bank PDF ...
Employability skills English literacy MCQ PDF ITI 2nd year
Employment skills ITI semester 2 English literacy MCQ NIMI New Question Bank PDF for 2nd year exams preparation
1. How effective the CTS training has been! This sentence is
a) exclamatory
b) imperative
c) declarative
d) None
Ans. a
2. When you speak to your supervisor, you should be polite and formal.
a) True
b) False
Ans. a
3. When you borrow screwdriver from a trainee, you should say
a) give me your screwdriver
b) can you give me your screwdriver
c) What a nice screwdriver you have!
d) none
Ans. b
4. How do you express a personal view?
a) In my experience
b) I disagree
Ans. a
5. When you disagree with an idea/opinion, you say ____
a) Do you know ....?
b) I’m sorry but ....
Ans. b
6. Self-introduction includes
a) saying your name, likes & deslikes
b) about your friends and family
c) about your interests & hobbies
d) all of the above
Ans. d
7. ______ are persons with very good behaviour, achievements
and lead as an example.
a) customer service executives
b) sales supervisors
c) ITI instructors
d) role models
Ans. d
8. Role models inspire people to follow them though they have
____ and have met _____.
a) elevation, failures
b) strenghths, failures
c) weaknesses, failures
d) elevation, successes
Ans. d
9. Role models can be from
a) family
b) friends
c) neighbours & extended family
d) all of the above
Ans. d
10. Role models ____ us to _____ their strengths that has
inspired us.
a) follow, influence
b) influence, inspire
c) influence, follow
d) influence, inspire
Ans. c
11. Human beings are ____ by nature. It is the cultivation of
____ habits that makes one a better person.
a) perfect, good
b) perfect, strength
c) imperfect, good
d) imperfect, weak
Ans. c
12. The set of imperfections in a person is called _____
a) strengths
b) elevations
c) imitations
d) weaknesses
Ans. d
13. Our weaknesses may include
a) short-temper
b) being sensitive
c) being introverts
d) all of the above
Ans. d
14. Some strenthths in role models include
a) honesty and politeness
b) punctuality and straightforward nature
c) kindness & helping-mindedness
d) all of the above
Ans. d
15. Verbal communication includes
a) how we say
b) what we say
c) greetings & introduction
d) all of the above
Ans. d
16. While we are at home or with friends, we use ____ verbal
communication.
a) influence
b) informal
c) formal
d) none
Ans. b
17. When we greet our supervisors, managers and boss we greet
them .......
a) informally
b) casually
c) formally
d) indifferently
Ans. c
18. Non-verbal communication includes
a) gesture & postures
b) eye contact and facial expressions
c) tone and appearance
d) all of the above
Ans. d
19. What we communicate without words, but with body language
is an example of
a) verbal communication
b) formal communication
c) informal communication
d) non-verbal communication
Ans. d
20. Face-to-Face communication involves features like
a) maintaining eye contact
b) respoinding patiently
c) clarifyihng doubts
d) all of the above
Ans. d
21. Communication within an organization is ____ with
superiors and can be _____ with friends and collegues.
a) informal, formal
b) informal, non-verbal
c) formal, informal
d) non-verbal, informal
Ans. c
22. As employees we may require to write to
a) take notes
b) pass on messages
c) take specifications about machines/products
d) all of the above
ans. d
23. Formal writing in the workplace can be in the form of
a) emails
b) lettes
c) raising invoices
d) all of the above
Ans. d
24. Writing emails, letters, momos, orders, filling forms,
minutes, contracts, proposals and quotations are example of _____ workplace
communication.
a) informal
b)
non-verbal
c) formal
d)
none
Ans. c
25. Imagine you have ____ ABC company as craftsman. _____ as
email to be sent to your supervisor.
a) join, written
b) joined, written
c) joined, wrote
d) joined, write
Ans. d
26. _____ the role of the supervisor to _____ instructions to
the craftsmen on safety in the workplace.
a) played, give
b) played, gave
c) play, give
d) played, given
Ans. c
27. _____ a note to be ____ to the newly recruited craftsmen
about safetey.
a) written, circulate
b) write, circulate
c) write, cruculated
d) written, circulated
Ans. b
28. _____ means the immediate surroundings to the place one
live in.
a) workplace
b) facilities
c) city
d) neighbourhood
Ans. d
29. Neighbourhood includes features like
a) hills and mountains
b) rivers and lakes
c) parks and other human-made services like schools, post
offices, etc.
d) all of the above
Ans. d
30. Neighbourhood may be _____ based on people, location,
strength and weakness.
a) describe
b) include
c) described
d) none
Ans. c
31. When we take the surrounding along _____ the physical
conditions in which a person _____, it is called environment.
a) with, live
b) with, lives
c) with lived
d) none
Ans. b
32. Village is a _____ place in a _____ area.
a) big, rural
b)
small, urban
c) big, rural
d)
small, rural
Ans. d
33. A town is _____ than a village, but ____ than a city.
a) larger, smaller
b) small, large
c) smaller, larger
d) smaller, large
Ans. a
34. There _____ a coffee shop _____ the park.
a) are, next to
b) is, next to
c) is, next
d) are, next
Ans. b
35. There is a big playground ______ our house.
a) on
b) in
c) near
d) over
Ans. c
36. There is a garden with _____ flowers in our neighbourhood.
a) safe
b) clear
c) lovely
d) none
Ans. c
37. Can ____ tell _____ about the strengths of the
neighbourhood?
a) me, you
b) your, me
c) you, my
d) you, me
Ans. d
38. The conditions in a place that ____ the behaviour and
____ of somebody or something is called environment.
a) affected, develop
b) affect, development
c) affected, development
d) affect, developed
Ans. b
39. Rainwater harvesting _______ to prevent water scarcity.
a) gives
b) gave
c) help
d) helps
Ans. d
40. ______ recycled _____ newspapers to make new paper.
a) make, old
b) use, old
c) make, new
d) none
Ans. b
41. Use _____ paper in your office and printer.
a) new
b) recycled
c) fresh
d) none
Ans. b
42. ______ the computer every day after use.
a) turn on
b) switch on
c) turn off
d) all of the above
Ans. c
43. Buy _____ batteries for _____ used devices.
a) AAA, frequently
b) rechargeable, frequently
c) Alkaline, frequently
d) none
Ans. b
44. I have some _____ to make our home _____ safe and
eco-friendly.
a) maintain, environment
b) ideas, environment
c) fresh, environment
d) none
Ans. b
45. Activities that help us _____ from the tedious everyday
work are called hobbies.
a) kind
b) inside
c) relax
d) all of the above
Ans. c
46. Hobbies _____ to activities that we ______ in our leisure
time.
a) take, to
b) refer, did
c) refer, do
d) refers, do
Ans. c
47. Gardening, reading, collecting stamps, singing ______
some examples of hobbies.
a) is
b) was
c) were
d) are
Ans. d
48. The world’s ______ beach is along the Bay of Bengal in
Tamil Nadu.
a) highest
b) longer
c) longest
d) high
Ans. c
49. Many people _____ water sports ______ surfing, scupba
diving in the ocean apart from fishing.
a) like, enjoy
b) liked, enjoy
c) enjoy, liked
d) enjoy, like
Ans. d
50. There are ______ famous mountains ______ beaches in
India.
a) is, and
b) are, and
c) are, but
d) is, but
Ans. b
51. Fuji _____ an active volcano about 100 kilometers
southwest ____ Tokyo.
a) are, of
b) is, for
c) is, of
d) is, but
Ans. c
52. The Everest, the ______ peak in thw world, _____ in
Tibet.
a) high, is
b) higher, is
c) highest, is
d) highest, are
Ans. c
53. Jumping ______ a great height while connected ______ a
large elastic cord is called bunjee jumping.
a) for, to
b) for, for
c) from, to
d) from, for
Ans. c
54. _____employees to ask questions. ______ a team
atmosphere.
a) respect, encourage
b)
encourage, develop
c) encourage, take
d)
respect, take
Ans. b
55. Rearrange the jumbled words to identify the correct
option. ‘communication, productivity, effective, employee, increases’
a) Effective employees increases communication producivity
b) Effective productivity increase employee communication
c) Effective communication increase employee productivity
d) none
Ans. c
56. Communication in the workplace includes
a) face-to-face communication
b) over the telephone
c) through emails
d) all of the above
Ans. d
57. Etiquette is manners to be followed in
a) workplace
b) society
c) ITI
d) all of the above
Ans. d
58. HR of your organization has asked you for details about
the proposed tour. Since it is a communication in the workplace, it is _____ .
You need to _____ the HR, use proper _____ and be _____ in tone.
a) formal, gestures, polite, greet
b) gestures, formal, polite, greet
c) formal, polite, greet, gestures
d) formal, greet, gestures, polite
Ans. d
59. While writing emails,
a) be clear and specific in your message
b) proofread well before you send the email
c) be professional in your greetings and salutations
d) all of the above
Ans. d
60. A new sanitizer dispenser has been _____ at your office.
____ your team to use the sanitizer ______ to keep themselves and the
environment ______.
a) install, instructed, frequently, infection-free
b) installed, instruct, frequently, infection-free
c) install, instruct, frequently, infection-free
d) installed, instructed, frequently, infection-free
Ans. b
61. ______ people’s body language and how they _____ when
they talk over the phone.
a) instruct, speak
b) observe, speak
c) observe, notice
d) instruct, notice
Ans. b
62. Every time you ____ an email, try to _____ something from
it.
a) learn, see
b) learned, see
c) see, learned
d) see, learn
Ans. d
63. Always _____ your mobile phone _____ silent mode.
a) know, in
b) know, of
c) keep, in
d) keep, of
Ans. c
64. _____ for your turn. Do not _____ the officials at the
venue, asking for your turn.
a) clean, problem
b)
wait, problem
c) wait, trouble
d)
clean, trouble
Ans. c
65. Rearrange the jumbled words to identify the correct
option. ‘preparations, to be, before, interview, the, are, what, the, done’
a) The preparations are to be done before the interview what
b) The what preparations to be done are before the interview
c) What are the preparation to be done before the interview?
d) none
Ans. c
66. Rearrange the jumbled words to identify the correct
option. ‘interviews, face-to-face, online, can be, telephonic, conducted, or’
a) Online can be conducted interviews, telephonic or
face-to-face
b) Interviews can online, face-to-face or telephonic
conducted.
c) Interviews can be online conducted, face-to-face or
telephonic
d) Interviews can be conducted face-to-face, telephonic or
online.
Ans. d
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