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Employability skills English literacy MCQ [PDF] ITI 2nd year

Employability skills English literacy MCQ PDF ITI 2nd year Employment skills ITI semester 2 English literacy MCQ NIMI New Question Bank PDF ...

Employability skills English literacy MCQ PDF ITI 2nd year

Employment skills ITI semester 2 English literacy MCQ NIMI New Question Bank PDF for 2nd year exams preparation

1. How effective the CTS training has been! This sentence is

a) exclamatory

b) imperative

c) declarative

d) None

Ans. a


2. When you speak to your supervisor, you should be polite and formal.

a) True

b) False

Ans. a


3. When you borrow screwdriver from a trainee, you should say

a) give me your screwdriver

b) can you give me your screwdriver

c) What a nice screwdriver you have!

d) none

Ans. b


4. How do you express a personal view?

a) In my experience

b) I disagree

Ans. a


5. When you disagree with an idea/opinion, you say ____

a) Do you know ....?

b) I’m sorry but ....

Ans. b


6. Self-introduction includes

a) saying your name, likes & deslikes

b) about your friends and family

c) about your interests & hobbies

d) all of the above

Ans. d


7. ______ are persons with very good behaviour, achievements and lead as an example.

a) customer service executives

b) sales supervisors

c) ITI instructors

d) role models

Ans. d


8. Role models inspire people to follow them though they have ____ and have met _____.

a) elevation, failures

b) strenghths, failures

c) weaknesses, failures

d) elevation, successes

Ans. d



9. Role models can be from

a) family

b) friends

c) neighbours & extended family

d) all of the above

Ans. d


10. Role models ____ us to _____ their strengths that has inspired us.

a) follow, influence

b) influence, inspire

c) influence, follow

d) influence, inspire

Ans. c


11. Human beings are ____ by nature. It is the cultivation of ____ habits that makes one a better person.

a) perfect, good

b) perfect, strength

c) imperfect, good

d) imperfect, weak

Ans. c


12. The set of imperfections in a person is called _____

a) strengths

b) elevations

c) imitations

d) weaknesses

Ans. d


13. Our weaknesses may include

a) short-temper

b) being sensitive

c) being introverts

d) all of the above

Ans. d


14. Some strenthths in role models include

a) honesty and politeness

b) punctuality and straightforward nature

c) kindness & helping-mindedness

d) all of the above

Ans. d


15. Verbal communication includes

a) how we say

b) what we say

c) greetings & introduction

d) all of the above

Ans. d


16. While we are at home or with friends, we use ____ verbal communication.

a) influence

b) informal

c) formal

d) none

Ans. b

17. When we greet our supervisors, managers and boss we greet them .......

a) informally

b) casually

c) formally

d) indifferently

Ans. c


18. Non-verbal communication includes

a) gesture & postures

b) eye contact and facial expressions

c) tone and appearance

d) all of the above

Ans. d


19. What we communicate without words, but with body language is an example of

a) verbal communication

b) formal communication

c) informal communication

d) non-verbal communication

Ans. d


20. Face-to-Face communication involves features like

a) maintaining eye contact

b) respoinding patiently

c) clarifyihng doubts

d) all of the above

Ans. d


21. Communication within an organization is ____ with superiors and can be _____ with friends and collegues.

a) informal, formal

b) informal, non-verbal

c) formal, informal

d) non-verbal, informal

Ans. c


22. As employees we may require to write to

a) take notes

b) pass on messages

c) take specifications about machines/products

d) all of the above

ans. d


23. Formal writing in the workplace can be in the form of

a) emails

b) lettes

c) raising invoices

d) all of the above

Ans. d


24. Writing emails, letters, momos, orders, filling forms, minutes, contracts, proposals and quotations are example of _____ workplace communication.

a) informal          

b) non-verbal

c) formal              

d) none

Ans. c


25. Imagine you have ____ ABC company as craftsman. _____ as email to be sent to your supervisor.

a) join, written

b) joined, written

c) joined, wrote

d) joined, write

Ans. d


26. _____ the role of the supervisor to _____ instructions to the craftsmen on safety in the workplace.

a) played, give

b) played, gave

c) play, give

d) played, given

Ans. c


27. _____ a note to be ____ to the newly recruited craftsmen about safetey.

a) written, circulate

b) write, circulate

c) write, cruculated

d) written, circulated

Ans. b


28. _____ means the immediate surroundings to the place one live in.

a) workplace

b) facilities

c) city

d) neighbourhood

Ans. d


29. Neighbourhood includes features like

a) hills and mountains

b) rivers and lakes

c) parks and other human-made services like schools, post offices, etc.

d) all of the above

Ans. d


30. Neighbourhood may be _____ based on people, location, strength and weakness.

a) describe

b) include

c) described

d) none

Ans. c


31. When we take the surrounding along _____ the physical conditions in which a person _____, it is called environment.

a) with, live

b) with, lives

c) with lived

d) none

Ans. b


32. Village is a _____ place in a _____ area.

a) big, rural         

b) small, urban

c) big, rural          

d) small, rural

Ans. d


33. A town is _____ than a village, but ____ than a city.

a) larger, smaller

b) small, large

c) smaller, larger

d) smaller, large

Ans. a


34. There _____ a coffee shop _____ the park.

a) are, next to

b) is, next to

c) is, next

d) are, next

Ans. b


35. There is a big playground ______ our house.

a) on

b) in

c) near

d) over

Ans. c


36. There is a garden with _____ flowers in our neighbourhood.

a) safe

b) clear

c) lovely

d) none

Ans. c


37. Can ____ tell _____ about the strengths of the neighbourhood?

a) me, you

b) your, me

c) you, my

d) you, me

Ans. d


38. The conditions in a place that ____ the behaviour and ____ of somebody or something is called environment.

a) affected, develop

b) affect, development

c) affected, development

d) affect, developed

Ans. b


39. Rainwater harvesting _______ to prevent water scarcity.

a) gives

b) gave

c) help

d) helps

Ans. d


40. ______ recycled _____ newspapers to make new paper.

a) make, old

b) use, old

c) make, new

d) none

Ans. b

41. Use _____ paper in your office and printer.

a) new

b) recycled

c) fresh

d) none

Ans. b


42. ______ the computer every day after use.

a) turn on

b) switch on

c) turn off

d) all of the above

Ans. c


43. Buy _____ batteries for _____ used devices.

a) AAA, frequently

b) rechargeable, frequently

c) Alkaline, frequently

d) none

Ans. b


44. I have some _____ to make our home _____ safe and eco-friendly.

a) maintain, environment

b) ideas, environment

c) fresh, environment

d) none

Ans. b


45. Activities that help us _____ from the tedious everyday work are called hobbies.

a) kind

b) inside

c) relax

d) all of the above

Ans. c


46. Hobbies _____ to activities that we ______ in our leisure time.

a) take, to

b) refer, did

c) refer, do

d) refers, do

Ans. c


47. Gardening, reading, collecting stamps, singing ______ some examples of hobbies.

a) is

b) was

c) were

d) are

Ans. d


48. The world’s ______ beach is along the Bay of Bengal in Tamil Nadu.

a) highest

b) longer

c) longest

d) high

Ans. c

49. Many people _____ water sports ______ surfing, scupba diving in the ocean apart from fishing.

a) like, enjoy

b) liked, enjoy

c) enjoy, liked

d) enjoy, like

Ans. d


50. There are ______ famous mountains ______ beaches in India.

a) is, and

b) are, and

c) are, but

d) is, but

Ans. b


51. Fuji _____ an active volcano about 100 kilometers southwest ____ Tokyo.

a) are, of

b) is, for

c) is, of

d) is, but

Ans. c


52. The Everest, the ______ peak in thw world, _____ in Tibet.

a) high, is

b) higher, is

c) highest, is

d) highest, are

Ans. c


53. Jumping ______ a great height while connected ______ a large elastic cord is called bunjee jumping.

a) for, to

b) for, for

c) from, to

d) from, for

Ans. c


54. _____employees to ask questions. ______ a team atmosphere.

a) respect, encourage    

b) encourage, develop

c) encourage, take          

d) respect, take

Ans. b


55. Rearrange the jumbled words to identify the correct option. ‘communication, productivity, effective, employee, increases’

a) Effective employees increases communication producivity

b) Effective productivity increase employee communication

c) Effective communication increase employee productivity

d) none

Ans. c


56. Communication in the workplace includes

a) face-to-face communication

b) over the telephone

c) through emails

d) all of the above

Ans. d


57. Etiquette is manners to be followed in

a) workplace

b) society

c) ITI

d) all of the above

Ans. d


58. HR of your organization has asked you for details about the proposed tour. Since it is a communication in the workplace, it is _____ . You need to _____ the HR, use proper _____ and be _____ in tone.

a) formal, gestures, polite, greet

b) gestures, formal, polite, greet

c) formal, polite, greet, gestures

d) formal, greet, gestures, polite

Ans. d


59. While writing emails,

a) be clear and specific in your message

b) proofread well before you send the email

c) be professional in your greetings and salutations

d) all of the above

Ans. d


60. A new sanitizer dispenser has been _____ at your office. ____ your team to use the sanitizer ______ to keep themselves and the environment ______.

a) install, instructed, frequently, infection-free

b) installed, instruct, frequently, infection-free

c) install, instruct, frequently, infection-free

d) installed, instructed, frequently, infection-free

Ans. b


61. ______ people’s body language and how they _____ when they talk over the phone.

a) instruct, speak

b) observe, speak

c) observe, notice

d) instruct, notice

Ans. b


62. Every time you ____ an email, try to _____ something from it.

a) learn, see

b) learned, see

c) see, learned

d) see, learn

Ans. d


63. Always _____ your mobile phone _____ silent mode.

a) know, in

b) know, of

c) keep, in

d) keep, of

Ans. c


64. _____ for your turn. Do not _____ the officials at the venue, asking for your turn.

a) clean, problem             

b) wait, problem

c) wait, trouble                 

d) clean, trouble

Ans. c

65. Rearrange the jumbled words to identify the correct option. ‘preparations, to be, before, interview, the, are, what, the, done’

a) The preparations are to be done before the interview what

b) The what preparations to be done are before the interview

c) What are the preparation to be done before the interview?

d) none

Ans. c


66. Rearrange the jumbled words to identify the correct option. ‘interviews, face-to-face, online, can be, telephonic, conducted, or’

a) Online can be conducted interviews, telephonic or face-to-face

b) Interviews can online, face-to-face or telephonic conducted.

c) Interviews can be online conducted, face-to-face or telephonic

d) Interviews can be conducted face-to-face, telephonic or online.

Ans. d


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